At Smokeif, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and store your information when you interact with our website or make purchases from us. We encourage you to read this policy carefully to understand our practices regarding your personal data.

  1. Information We Collect: When you visit our website or place an order, we may collect the following types of information:
    • Personal Information: This includes your name, email address, phone number, and shipping address.
    • Payment Information: If you make a purchase, we collect payment details, such as credit card information or other payment methods.
    • Browsing Information: We gather non-personally identifiable information, such as your IP address, browser type, and device information, to enhance your browsing experience.
  2. How We Use Your Information: We utilize your personal information for the following purposes:
    • Order Processing: To fulfill your purchases, process payments, and deliver your products to the designated address.
    • Communication: To send you order confirmations, shipping updates, and respond to your inquiries or customer support requests.
    • Marketing: With your consent, we may send you promotional emails about our products, discounts, or special offers. You can opt-out of these communications at any time.
    • Improvements: We may analyze your browsing behavior and purchase history to enhance our website, product offerings, and overall customer experience.
  3. Information Sharing: We respect your privacy and do not sell, trade, or disclose your personal information to third parties without your explicit consent. However, we may share your information in the following circumstances:
    • Service Providers: We engage trusted third-party service providers who assist us in operating our business and delivering products to you (e.g., shipping carriers). These service providers are contractually bound to maintain the confidentiality of your information.
    • Legal Compliance: We may disclose your personal information if required by law or to protect our legal rights, enforce our policies, or respond to legal requests.
  4. Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption technology to secure your data during transmission. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  5. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and collect information about how you interact with our website. You can adjust your browser settings to refuse cookies; however, this may impact certain features and functionality of our website.
  6. External Links: Our website may contain links to third-party websites or resources. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review their respective privacy policies before providing any personal information.
  7. Children’s Privacy: Our website and services are not intended for individuals under the age of 21. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete that information.
  8. Updates to Privacy Policy: We may update our Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding your privacy or our Privacy Policy, please contact us using the information provided on our Contact Us page.

Last updated: 31-01-2023

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